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DakotaPro's Business Technology Services

Because you need to time to run your business

Entrepreneurs and business owners are accustomed to wearing many hats, and sometimes that includes trying to install or troubleshoot computer software and other technology. If your business is in the tech sector, that’s one thing, but if your core competencies are as a chef or a roofing contractor, is managing technology the best use of your time? At DakotaPro, we provide outsourced IT services and enterprise technology solutions that free up time for busy executives and their teams.

We know you just want the technology to work without you having to figure out all the details. Our team can take care of your most pressing technological needs, and we’ll handle everything with a white-glove approach that will leave you wondering why you didn’t call us sooner. We’re technology experts, but we believe in putting the human touch in technology with high-quality customer service that’s not automated, scripted, or patronizing.

Business Technology Services

Business Internet Service

Setting up business internet has become far more complex than it once was, especially with the number of devices that need to connect to the internet to function. When you work with the DakotaPro team, you can stop worrying about how to ensure your technology will work. We can take care of internet bandwidth issues, problems with quality, reliability, and other performance and configuration concerns. Our multiple internet sources give us redundancy in case of outages, and we monitor your network 24/7 to make sure problems are quickly identified and resolved.

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Cloud Phone Service

If you’ve elected to install VoIP (voice over internet protocol) phones at your business, you probably know that set-up can be complicated. Strong internet is an absolute must for a well-functioning VoIP system, but it’s not the only factor that can affect phones. Our team can take care of the entire VoIP process, including system management, maintenance, and equipment. We proactively monitor things like phone voice quality, cyber-intrusions, and other critical points to ensure your system is working at its best. Our phone services can also be configured for remote workers, PBX systems, and mobile devices.

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Network Service

With managed networking from DakotaPro, you can turn over your network concerns to us. We can take care of all your network’s needs: firewalls, network configuration, VPN access, dual WAN connections, port forwards, and more. We’ll make sure you have the most updated equipment and a smoothly performing network, no matter how many locations and connected devices you have. Problems with Wi-Fi? We can take care of that, too, including supplying customer Wi-Fi services for the hospitality and restaurant industries.

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Advanced Firewalls Service

Firewalls have become an accepted part of modern computing, but the prevalence of viruses, hackers, malware, and other malicious cyberactivity requires robust security with an advanced firewall. We can configure your advanced firewall to provide your business with the best security available. Today’s firewalls offer protection against internal and external threats and can be set up to do content filtering, provide access controls, and protect your most sensitive data.

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Camera Security Service

Video surveillance is now used widely for security, general monitoring, and employee management. In most cases, high definition is needed along with the ability for managers to remotely view activity. The DakotaPro team can install state-of-the-art equipment for your camera security that even includes night-time infrared. We monitor the system around the clock to make sure it’s functioning properly, so you can rely on being able to record, retain, and access video when you need it.

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Multi-Site Service

When you need internet or Wi-Fi services for multiple locations/customers, like apartment complexes, hotels, or restaurants, we can set up a network that can serve everyone. If you have more than one office, we can configure your network to work as though everyone is in the same location. Instead of duplicating services, files, and applications at each office, our multi-site set-up allows for consolidation so you can eliminate redundancies. Once your multi-site network is up and running, we’ll monitor and maintain it.

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Colo Service

Backing up critical data and systems is essential, but the most secure protection involves storing that information at an off-site location. Our colocation facility provides a physical location for the computer equipment that backs up data and stores it in our private cloud. Dispersed backups and redundancy measures offer you the best level of protection, plus our colocation services can help you meet regulatory standards.

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Event Wi-Fi Service

Festivals, fairs, and conferences rely on Wi-Fi to connect attendees and exhibitors to the internet but supplying a signal strong enough to support hundreds or thousands of connections is often enough to overwhelm typical Wi-Fi systems. Properly deployed equipment is required, as is understanding how Wi-Fi operates in such congested settings. The DakotaPro team understands the challenges in this environment, and we can help you provide high-quality Wi-Fi throughout your event.

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Premier Technology Consulting Services to Help Your Business

At one time, internet and computer services were nice to have at a business, but not mandatory. Today, this type of technology is indispensable in modern workplaces. Customers want to be able to email a business, make payments online, and trust that their digital information is secure. Employees expect to use updated technology and frequently want tools that support working from home.

How does a business meet all those needs? Making sure you have all the elements necessary for success can be a complex proposition. Do you have the tech know-how to make it all work? Even if you are technically proficient, spending too much time on your business’s computer network takes away from time you can spend working on your core mission.

DakotaPro provides comprehensive technology solutions to small and medium-sized businesses. When you work with our team, we’ll take care of your technology so you can get back to working on building your business.

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How to Get Expert IT Help Without Blowing Up Your Budget

As technology has grown more complex, getting help to fix it has also become more challenging. Installing a new device today often involves far more than just plugging in a cable and zipping through a set-up wizard. Understanding the various factors that can impact a business’s technology requires in-depth knowledge of current developments in the field. Hiring a full-time IT specialist might be an answer, but that can be a costly solution that’s out of reach for your small business. Plus, once you do hire someone, what happens when an issue arises that’s outside their knowledge base? Now you must bring in a consultant and continue paying a full-time employee.

With DakotaPro, you have an entire team of experts at your disposal for a single monthly fee. We take care of installation, configuration, and maintenance. You won’t have to worry about costly equipment purchases—we’ll put in the most updated hardware, manage it, and replace it when needed.

DakotaPro vs. The Other Guys

DakotaPro

  • Live customer support during business hours
  • Knowledgeable, personalized assistance
  • Transparent pricing plans
  • White-glove service and comprehensive solutions
  • Plain language explanations

The Other Guys

  • Automated attendants
  • Scripted and canned answers
  • Hidden fees
  • Fragmented and incomplete problem-solving
  • Computerese, acronyms, and jargon
Our Community Impact

Request More Information with DakotaPro.

We make technology work seamlessly for our clients with concierge-level service that allows executives and entrepreneurs to put their focus where it matters most: on their business. Contact us today to learn more about our enterprise technology solutions.

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Technical Support Hours

Monday: Friday: 6 a.m – 8 p.m
Saturday: 8 a.m – 8 p.m
Sunday: 9 a.m. – 5 p.m

Business Office Hours

Monday: Friday: 8 a.m – 5 p.m
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